Emotional Intelligence
The Concept of Emotional and Social Intelligence
Daniel Goleman’s work on Social Intelligence (2006) has had a significant influence on the literature search and direction of this Emotional and Social Intelligence development tool. He points in particular to some significant advances in neuroscience and draws from a range of significant scientific discoveries which have emerged since his first seminal work on Emotional Intelligence appeared in 1997.
He reveals that the brain-to-brain link-up which occurs when we interact with another person, the “neural bridge”, means that we affect the brain of everyone with whom we interact and that the affect is reciprocal. Our relationships mould our experience and have significance in the world of work for the aspiring leader.
The Emotional and Social Intelligence Capability Framework (ESICF) offers a model for understanding Emotional and Social Intelligence.
The development of the Framework recognises the growing awareness in the public and private sectors of the importance of both emotional and social intelligence in contributing to organisational and leadership effectiveness.
Underpinning the Framework is a range of interconnected elements. These are intentions, emotions, skills and social factors that determine how well we know and master ourselves; understand our organisational, cultural, social and interpersonal context; and effectively function within the multiple layers of organisational life.
The Framework is built around four key criteria (represented by the four quadrants in the diagram): Self Insight; Self Mastery; Social Insight and Social Mastery.
The four criteria underpin our Emotional and Social Intelligence, and each of them comprises three capabilities, within each of which are five behaviours.
Development of the ESICF
The development of the Framework is primarily the work of Dr Paul Robinson, Principal of Team Leadership Services (TLS). The project was jointly sponsored by Team Leadership Services and the Centre for Public Management Pty Ltd and benefited from the two organisations’ work in the areas of management and leadership development and of leadership profiling. The framework also draws on a very extensive literature and research survey.
A 6-page brochure describing the Emotional and Social Intelligence Capability Framework is available for download here.
Adobe Reader can be downloaded here.
The Emotional and Social Intelligence Capability Framework (ESICF) provides the basis for one of LPP360's 360° feedback profiles.
The Emotional and Social Intelligence Profile (ESIP) is based on this framework.
