What is 360° Feedback
360° feedback is a process whereby leaders and staff members can receive confidential, anonymous feedback from the people they work with. Typically this includes the person’s manager, peers and direct reports. Key stakeholders can also be included.
Daniel Goleman has stated “Emotional intelligence includes self awareness and impulse control, persistence, zeal and motivation, empathy and social awareness. These are the qualities that mark people who excel; whose relationships flourish; who are stars in the workplace.”
360° feedback overcomes the disadvantages of single person feedback. Multiple raters answering questions across a broad range of capabilities give us a far more objective assessment than that gained from a single rater. Feedback from multiple perspectives also has a sense of fairness about it and provides high levels of motivation to help us tackle challenges. It enables clear and quantified feedback on strengths and areas needing development.
360° feedback is also important in that it emphasises self responsibility and encourages self development. The presentation of the feedback information makes drawing up personal development plans easy. Measurement through feedback also allows continuous learning.
360° feedback is a process whereby leaders and staff members can receive confidential, anonymous feedback from the people they work with.
Download the LPP360 Catalogue here.
